These terms and conditions outline the rules governing the purchase and request for services through our website or any other available channels. By completing a purchase or requesting services, the customer agrees to abide by these terms and conditions.

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1. *Acceptance and Agreement: *

   - By completing a purchase or requesting services, the customer agrees to all the terms and conditions outlined here.

   - Any request or purchase is subject to these terms as well as the laws and regulations applicable in the Kingdom of Saudi Arabia.

2. *Prices and Payment: *

   - Prices are stated in Saudi Riyals (SAR) and include applicable taxes according to local laws.

   - Full payment must be completed before the service is provided or the product is shipped.

   - Additional fees may apply for certain services or shipping based on geographic location or the type of service requested.

   - We reserve the right to adjust prices or add fees without prior notice.

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3. *Delivery and Shipping: *

   - We are committed to delivering products or services to the address specified by the customer or performing the service on the agreed date.

   - Shipping fees and delivery times are determined based on geographic location and the chosen shipping method.

   - We are not responsible for any delays or loss caused by events beyond our control, such as adverse weather conditions or force majeure.

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4. *Cancellation and Refunds: *

   - Products: The customer has the right to cancel the order before it is shipped and receive a full refund. If the product has been received, the customer may request a return or exchange according to our return policy, provided that the product is in its original condition and unused. ​

   - Services: Service requests can be canceled before they are provided, and cancellation may be subject to administrative fees if canceled after work on the service has begun. Payments for services already provided are non-refundable. ​

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5. *Service Provision: *

   - We are committed to providing the requested services with high quality and efficiency. Details of the service, including duration and costs, are specified in the signed agreement or based on the provided offer.

   - Some services may require additional cooperation or information from the customer. Delays in providing this information may result in a delay in service delivery.

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6. الضمان:
  

6. *Warranty: *
   - Products: A warranty is provided on products according to the duration and terms specified in the warranty document included with the product. The warranty does not cover damages resulting from misuse or neglect.
   - Services: We offer a warranty on the provided services to ensure customer satisfaction. If the service does not meet the agreed-upon standards, the customer may request a re-performance of the service or a partial refund, depending on the situation.

7. *Governing Law and Jurisdiction: *

   - These terms and conditions are governed by and interpreted in accordance with the laws and regulations applicable in the Kingdom of Saudi Arabia.

   - Any disputes arising from these terms shall be subject to the jurisdiction of the courts in the Kingdom of Saudi Arabia, specifically in Taif.

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8. *Privacy: *

   - نلتزم بحماية خصوصية العميل وفقاً  لسياسة الخصوصية  الخاصة بنا، والتي تشمل كيفية جمع واستخدام وتخزين المعلومات الشخصية.

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9. *Force Majeure: *

   - We are not responsible for any delays or failure to fulfill our obligations under these terms due to events beyond our control, such as natural disasters, wars, or other emergencies.

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10. *Modifications to Terms and Conditions: *

   - We reserve the right to modify these terms and conditions at any time. Changes will take effect immediately upon posting on the website or sending via email.